+ ATMs, Credit Cards, and Payment Information
Otantik Home reserves the right to amend this Privacy Policy at any time by posting an updated version on this page or a subsequent one. The new version takes effect from its publication date, which will be indicated at the top of the page as the "effective date."
+ Cookies
When you visit our website, our server sends a "cookie" to your computer. A cookie is a small packet of information that identifies you as a user of our system. Cookies save you time by retaining your connection information. Cookies do not transmit viruses and can only be read by the server that sent them to you. You have the ability to accept or reject cookies by adjusting your browser settings. However, please note that you may not be able to use all features of our website if cookies are disabled.
+ Do We Disclose Your Personal Information?
We may disclose your information to our employees and to third parties involved in delivering your order, and in analyzing and supporting your use of the website. We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or if we have a good-faith belief that such action is necessary in order to: (1) comply with legal requirements or governmental orders, court orders, or legal proceedings served on us, or (2) protect and defend our property or other rights, the users of the website, or the public. This includes exchanging information with other companies and organizations for fraud protection and credit-risk reduction.
+ How Personally Identifiable Information Is Disclosed
We may disclose personally identifiable information: to our third-party service providers who provide services such as website hosting, data analytics, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, and similar services, to enable them to provide these services; as necessary to complete your purchase (for example, to our employees to enable them to process your order); to identify you to anyone to whom you send website-related content messages through the site; to third-party sponsors of promotions (regardless of whether we host these promotions), or in accordance with the rules applicable to that promotion. You should carefully review the rules, if any, for each promotion you participate in, as they may contain additional important information about the sponsor's or other third parties' use of your personally identifiable information (PII). To the extent the terms and conditions of such rules regarding the treatment of your PII conflict with this Privacy Policy, the terms of those rules will govern; to an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including, without limitation, in connection with any bankruptcy or similar proceedings); as we also believe appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit damages we may incur.
+ Information About the Services We Provide
It is very important to us that we provide you with the highest level of service. To help us do so, we may from time to time send you details of products, services, discounts, promotions, and campaigns that we believe may interest you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and want to unsubscribe from marketing communications, contact us by email or log in to your account to change the relevant settings via the "My Account" link on the user home page.
+ Marketing
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content, and advertising. If you do not wish to receive marketing communications from us by email or to participate in our ad-personalization programs, simply inform us of your preferences by email or log in to your account on the website to change the relevant settings via the "My Account" link on the user home page.
+ Navigation and Clickstream Data
While you browse our website, we collect navigation and clickstream data showing the pages you visit on the website, the type of features you used, or how long you stayed on a particular page, and so on. This information will not reveal your identity, nor will it be disclosed in a manner personally linked to you. We use this information to complete, support, and analyze your purchases from us; to facilitate and improve your use of the website; to comply with any legal requirements; to provide, or have a third party provide, specialized or relevant advertising content and/or recommendations to you on the website or on a third-party website; and for internal purposes. This information may only be disclosed to our employees and to third parties involved in completing your transaction, delivering your order, and analyzing and supporting your use of the website.
+ Order Placement Information
The personal information required during the ordering process includes your name, address, phone number, and email address, as well as recipient details and other similar information used to identify you and complete the order. Personal information collected on our website will be shared with our employees when processing your order. We have an agreement with all our employees that restricts the disclosure or further processing of personal information provided to them by us. Your personal information will be used to inform you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential and will not be disclosed to external parties unless required by applicable legislation. We only send marketing emails to individuals who have specifically requested to receive such information.
+ Personal Contact Information
Otantik Home may collect the following data from users of its website:
- First and last name
- Street address, area, and city
- Phone numbers and contact information
- Email address
- GPS location (mobile device location)
This data is collectively referred to as "Personally Identifiable Information" or PII.
Otantik Home may also collect additional information such as:
- Previous order history
- Customer service inquiries
- Certain social media preferences (such as pages you have "liked" or "recommended")
The company also uses web analytics software to track and analyze website traffic, including for advertising and promotional purposes. The resulting statistics may be published or shared with third parties, provided they do not include any personal data identifying the user.
Non-Personally Identifiable Information (Non-PII) includes aggregated data, demographic information, and any other information that does not reveal your identity, such as: MAC address, device type, screen resolution, operating system version, browser type, location data, gender, and date of birth. This information may be collected on its own or in conjunction with PII data, but in a manner that prevents identification of the user.
Cookies, pixel tags, web beacons, and similar technologies may also be used to personalize and improve your experience on the website. You can decline the use of cookies through your browser settings. To learn more, please visit: www.allaboutcookies.org.
IP Addresses: These are the internet protocol addresses of the devices you use, automatically recorded by your Internet Service Provider (ISP) and included in server log files along with the time of the visit and pages browsed. Collecting IP addresses is a standard practice carried out by most websites.
+ Amending the Privacy Policy
Otantik Home reserves the right to amend this Privacy Policy at any time by posting an updated version on this page or a subsequent one. The new version takes effect from its publication date, which will be indicated at the top of the page as the "effective date."
+ Protecting Your Personal Information
Our website has secure pages for collecting user information, and the most sensitive data is stored in encrypted form. We use various technical and administrative practices to help protect the confidentiality, security, and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology compatible with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and Chrome.
+ Security
We use reasonable organizational, technical, and administrative measures to protect the Personally Identifiable Information (PII) under our control.
However, no data transmission over the internet or data storage can be guaranteed to be 100% secure. Therefore, we ask that you not send sensitive information via email.
If you have reason to believe that your interaction with us is no longer secure, such as feeling that the security of any account you have with us has been compromised, you must notify us immediately of the problem through the means described in the "Contact Us" section below.
Please note that reporting via regular mail may result in a delay in addressing the issue.
+ Use of Your Information
Otantik Home uses Personally Identifiable Information (PII) for multiple purposes, including:
- Creating user accounts on the Otantik Home platform.
- Communicating with users regarding our services.
- Providing promotions and special offers.
- Collecting fees for purchases made through the platform.
Users can opt out of receiving promotional communications by visiting their personal account page on the Otantik Home website and updating their preferences, or by using the unsubscribe link included in emails.
Otantik Home also uses cookies to remember users and improve the user experience, such as remembering login information, selected site language and country, and other information we may collect in the future.
Otantik Home confirms that it does not sell user information to third parties.
Otantik Home also collects information from third-party vendors and service providers involved in providing APIs and other service-related functions.
Otantik Home may disclose personally identifiable information to parties such as lawyers, collection agencies, courts, or law enforcement authorities when there is a legal request related to violations of the Terms of Use or other violations related to user-generated content (such as service or product reviews), noting that any content posted by a user may be publicly available and privacy of the information contained therein cannot be guaranteed.
Non-Personally Identifiable Information (Non-PII): Otantik Home has the right to use non-personally-identifying information for any purpose, and it may be shared with affiliates and third parties. In some cases, non-PII may be combined with PII data, in which case the combined information is treated as PII.
IP Addresses: Used for purposes such as measuring website usage, diagnosing server issues, and managing the website. They may also be disclosed for purposes similar to those for which PII data is used, noting that they are typically treated as non-personal data unless otherwise required by law.
+ We May Use Advertising Companies to Display Ads on Our Behalf
These companies may use cookies and action tags (pixels) to measure advertising effectiveness and provide specialized advertising content or recommendations on the website or other sites. Data is collected by these third parties anonymously, without including any personal information that identifies the user.
+ Your Email Address
When you register for an account, we ask you to provide us with an email address and other contact information necessary for communication online and by phone. We use your email address to confirm orders and to communicate with you in case of any issues.
Registration is not possible without providing an email address. You can update or modify your contact information through your account via the "My Account Information" link on the home page.
We share part of your contact information (such as name, address, phone number) with our employees and the parties involved in fulfilling your order or supporting your use of the website.
We confirm that we do not sell or disclose your personal contact information to any third party without your permission, unless legally required to do so (such as a court order) or for fraud- or crime-prevention purposes.
+ Risk Disclosure
While Otantik Home makes reasonable efforts to maintain the security and protection of your personal information, it should be noted that data transmission over the internet or data storage cannot be guaranteed to be 100% secure.
Therefore, we cannot guarantee absolute protection against any security breach or cyberattack. By using our website or services, you acknowledge and agree to accept these risks, and we affirm our commitment to taking all necessary technical and organizational measures to minimize these risks and protect your data as much as possible.
+ Data Retention Period Related to Sales, Purchase, and Communication Transactions
Otantik Home retains your personal data related to sales, purchase, and communication transactions for up to one year after the transaction is completed, to enable us to continue sending new collections and to keep you continuously informed of the latest offers and services.
We are committed to deleting or anonymizing your data as soon as this retention period ends, unless there is a legal or regulatory reason requiring us to retain it for a longer period.
